_{Shipping and Delivery}

We ship from our warehouse based in Tallinn (Estonia, EU) on orders to all EU countries and Worldwide

Delivery Cost

^{_{The Delivery costs are indicated once you have entered your shipping address in the basket section of your order. The Shipping costs depend on the number and weight of the packages, as well as the country to which they are to be sent.
Additional Notes: Some destinations, such as Switzerland and Norway, impose customs charges which you will need to pay. These charges will be charged to and are the responsibility of the recipient.}}

Delivery in Estonia

• _{^{Pickup from store: Visit our store for personal order collection.}}
• _{^{Smartpost: Convenient sending and receiving of parcels through Smartpost parcel terminals.}}
• _{^{Omniva parcel machine: Retrieve your orders through Omniva's automated parcel terminals.}}
• _{^{Standard courier delivery: Parcel shipment by DPD or TNT.}}

Delivery to Most European Countries

• ^{_{Standart deliveries DPD or TNT: The average delivery times are 2-7 business days within Europe, depending on the method chosen when placing the order.}}
• ^{_{Packeta Home: Orders will be delivered to the destination in Europe within 3–14 working days, depending on the destination.}}
• ^{_{Express deliveries UPS: Delivery during the day within 2-3 business days to almost all European business centres.}}

Delivery Outside the EU

• ^{_{UPS Express Saver: Fast and reliable international shipping.}}
• ^{_{Standard shipment: Courier services by}} UPS, TNT by FedEx

Delivery to Ukraine

• Nova Poshta: Orders to Ukraine are delivered using Nova Poshta services.

Frequently Asked Questions

• ^{_{How much does shipping cost? - The shipping cost is calculated based on the number and weight of the items in your order, as well as your delivery address.}}
• ^{_{How do I change my shipping address after making an order? - Please contact our Customer Support for assistance. Once your order has been shipped, we may not be able to change the delivery address.}}
• ^{_{I have received a damaged delivery - Please get in touch with our customer support and provide your order details, and we will look into this for you.}}
• ^{_{What do I do if my order is lost? - Please get in touch directly with your courier for clarifications. You'll find your courier's contact details in your order confirmation email. Feel free to contact our Customer Support for further assistance.}}
• ^{_{How long will it take for my order to be dispatched? - Most orders are processed and shipped within 1-2 business days after payment.}}
• ^{_{How do I cancel my order? - Please contact our Customer Support for further assistance. If the parcel has already left our warehouse by the time we process your request, we suggest that you reject the parcel when the courier contacts you for delivery. If the package has been delivered, we will help you arrange a return but you will need to cover the delivery cost for returning an unwanted product.}}
• ^{_{I have received an incomplete delivery. - Please get in touch with our customer support and provide your order details, and we will look into this for you.}}
• ^{_{Can I track my delivery? - Yes, you can trac}}k your delivery via the tracking information link in the order confirmation email, or by logging into your account and browsing your order history.

Support

• If the required method of delivery is not available, or if you have any other questions or concerns, please contact our Customer Support for assistance.