Shipping and Delivery
We ship from our warehouse based in Tallinn (Estonia, EU) on orders to all EU countries and Worldwide.
The Delivey costs are indicated once you have entered your shipping address in the basket section of your order. The Shipping costs depend on the number and weight of the packages as well as the country to which they are to be sent.
Free shipping on all orders in EU > € 300 (excl.VAT)
Additional Notes: some destinations, such as Switzerland and Norway, impose customs charges which you will need to pay. These charges will be charged to and are the responsibility of the recipient.
Delivery time & Shipping Methods
Most orders are processed and shipped within 1-2 business days after they are payment. Please note all the items have their own processing time that you can review on each product page. For example if you see “Processing Time 1-3 work days” we will ship up to 3 days of receiving your payment. In certain cases, the estimated shipment date will vary. If there are any delays, you will be contacted. We works hard to ship every order as quickly as possible
Orders are only shipped on business days, Monday through Friday. No orders are shipped on Saturday or Sunday, or Holidays.
We deliver to most European countries via the following couriers:
- Standard deliveries: DPD or Omniva. The average delivery times are 2-7 business days within Europe.
- Express deliveries: DHL and UPS: Delivery during the day within 2-3 business day to almost all European business centres
We deliver throughout World Wide, using couriers such as DHL and UPS. Delivery during the day within 2-4 business days to countries in Asia. Day-definite delivery during the day to other countries worldwide
Additional Notes: Shipping time might be longer due to customs clearance, public holidays and weather.
You will receive a tracking number by email once your package ships. Check the Spam folder for your email account. If the order confirmation email is not in this folder, please contact our Customer Service team
You can also get it by logging into your account here and then by going to 'My Orders'